1. Scope and B2B eligibility

The ProApps Concepts platform and custom software services are intended exclusively for legal entities and professionals acting for business purposes. By using an account or submitting a request, you confirm that you are authorised to represent such an entity and that the request has a professional or commercial purpose. We do not contract through this platform with individuals acting as consumers. If mandatory law nevertheless classifies a relationship differently, rights that cannot lawfully be excluded remain unaffected.

2. Provider and project formation

The provider is PROAPPS CONCEPTS S.R.L., Tax ID 52101431, Trade Register J2025049178002, registered at Str. Nicolae Grigorescu nr. 7, Alba Iulia, Alba, Romania. Catalogue information and a submitted request help define a potential project; a binding engagement exists only after written confirmation or execution of the applicable proposal, statement of work, or contract.

3. Scope, price, and delivery

The binding agreement defines deliverables, milestones, acceptance criteria, dependencies, price, payment schedule, third-party costs, and delivery dates. Displayed configurations are indicative until confirmed in writing. At this policy date the company is not registered for VAT; the applicable tax treatment will be stated in the binding offer or invoice.

4. Intellectual property

Pre-existing tools, reusable core architecture, know-how, frameworks, and third-party materials remain with their owners. Unless the project contract states otherwise, agreed economic rights in custom source code and deliverables transfer only after full payment. Reusable ProApps components are licensed under the project contract; third-party materials remain subject to their own licences.

5. Warranty and acceptance

Custom software is delivered against the agreed specifications and acceptance criteria. Unless a project contract provides a different period, ProApps provides a 30-day technical defect-remediation period from formal acceptance for reproducible defects that make the delivery depart from those specifications. Changes, new requirements, external integrations, and maintenance outside the agreed scope are estimated separately.

6. Availability and liability

Services may depend on hosting, cloud, email, authentication, app stores, operating systems, browsers, payment, diagnostics, or other third parties. To the extent permitted by law, ProApps is not liable for indirect loss or failures caused exclusively by third-party outages, force majeure, unauthorised changes, or attacks that could not reasonably have been prevented by agreed safeguards. This does not exclude liability that cannot legally be limited or responsibility for defects caused by ProApps.

7. Accounts, confidentiality, and acceptable use

Users must provide accurate information, protect credentials, and report suspected unauthorised access. Misuse, interference with security, unlawful content, and infringement are prohibited. Each party protects confidential business and technical information under the project agreement. The client is responsible for a lawful basis for data and content it instructs ProApps to process.

8. Suspension, termination, and law

Access may be proportionately suspended to protect the platform, users, or data, or for material breach or unpaid amounts. Cancellation, termination, handover, and payment consequences follow the signed proposal or project contract. Romanian law applies subject to mandatory rules. Contact support@proappsconcepts.com first; platform updates do not replace a signed contract without a valid basis.